AI Sales Chat Agents
An intelligent chat assistant powered by Anthropic Claude that answers questions, recommends products, and guides customers to purchase — around the clock, without breaks.
What We Offer
Conversational Commerce
The chat agent carries a natural conversation with your site visitors — understands what they're looking for, recommends suitable products, and guides them to purchase, just like a skilled sales consultant.
- Natural conversation in Bulgarian and English
- Contextual recommendations based on customer interests
- Proactive upsell and cross-sell suggestions
- Automatic coupon and promotion offers
Trained on Your Store
The agent knows your catalog, prices, stock levels, and policies. We train it with data directly from your site to deliver accurate, up-to-date answers.
- Automatic training from your product catalog
- Knowledge base integration for policies and FAQ
- Automatic updates when data changes
- Customized tone and communication style
Persistent Sessions
The agent remembers the conversation context and previous customer interactions — even if they return the next day or from a different device.
- Chat session storage between visits
- Memory of previous interests and preferences
- Seamless transition between devices and browsers
Security & Control
Full control over the agent's behavior — what it can and cannot say, with built-in safeguards against abuse and unwanted content.
- Rate limiting and spam protection
- Multi-domain support for multiple sites
- Full conversation logging for analysis
- Filters for unwanted and inappropriate content
Use Cases
Electronics Store
A customer asks "I'm looking for a laptop for graphic design under $1,500." The agent filters the catalog, recommends 2-3 models with explanations of why they're suitable, and suggests accessories.
Clothing Store
A visitor asks about sizes, available colors, and delivery times. The agent responds instantly, suggests a matching item, and applies an active promo code.
B2B Services
A prospective client asks about pricing packages and integrations. The agent explains services, gathers information about their needs, and schedules a meeting with a sales representative.
Technical Implementation
The chat agent is built with a modern stack for maximum performance and reliability:
- Anthropic Claude — leading AI model for natural conversation, context understanding, and accurate response generation.
- Python FastAPI — low-latency backend processing requests in under 500ms on average.
- JavaScript Widget — lightweight chat window embedded with a single line of code on any page.
- Streaming Responses — the agent starts responding instantly without waiting to generate the full text.
- Horizontal Scaling — architecture supports hundreds of simultaneous conversations without slowdown.