Anti‑Spam Policy
„Dot Com Services Ltd“ prohibits the use of our services to send unwanted commercial messages (“spam”). This policy is in accordance with the applicable legislation of the EU and Bulgaria (including GDPR/ZPD and the rules for electronic messages).
1) What we consider spam
- Unsolicited mass messages to persons without valid, documented consent (opt‑in) or without another legal basis.
- Messages with misleading topics, senders or content.
- Hidden/fabricated subject fields, open relay, purchased lists from third parties and others.
2) Requirements for sending emails
- Clearly identified sender and correct contact/unsubscribe address.
- Valid consent (double opt‑in is recommended), keeping logs for consent and unsubscribes.
- Quick and hassle-free unsubscribing for recipients.
- Regular cleaning of lists (bounce/complaints), without purchased lists.
3) Violations and consequences
- In case of complaints, we may require proof of consent and stop the service until clarification.
- Repeated violations lead to the termination of the service and potential penalties/penalties according to the contract and law.
4) Reporting spam
If you believe that our client is sending spam through our infrastructure, please report it through the contact form on the website with maximum details (subject, date/time, content).