Website Malware Cleanup

Professional removal of malware code, injections and backdoors, restoration of files and database, cancellation of warnings in browsers and restoration of reputation in search engines.

24/7 emergency assistance

24-48 hours average time for cleaning*

Guarantee for clean code 14 days

Manual and automated check

No interruption, when possible

Submission of reconsideration to Google

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* The actual time depends on the scale of the infection and the access.

What happens when a website is infected with malware?

Immediate consequences

  • Browsers show red warnings (“Dangerous/Deceptive site ahead”) and block access to the website, because Safe Browsing maintains lists of dangerous sites and warns users.
  • In Google Search Console, a report Security issues appears, and the search results may show warnings and significantly reduce clicks.
  • The hosting may temporarily stop the website to not infect visitors or other clients.

Business impact

  • Loss of traffic, revenue and reputation while warnings are active in search engines and browsers.
  • Risk of data leakage (profiles, passwords, card data), fraud and legal consequences (e.g. obligations to notify in case of GDPR/PCI breach).
  • The chain of infected users/clients can lead to complaints and chargebacks.

Good security is critical for online success: it protects customers, maintains visibility in search engines and ensures business resilience.

Symptoms that the website is compromised

Unexpected redirection/pop-ups

Visitors are redirected to suspicious pages, there are pop-ups or unknown JS files.

Strange files and processes

Unknown PHP shell files, cron jobs, new admin users.

Warnings in Google/browser

Messages in GSC “Security issues” or red screen in Chrome/Firefox.

Our process for cleaning

  1. 1

    Immediate isolation and safe backups

    We immediately isolate the environment (maintenance/WAF), take full backups of files and database.

  2. 2

    Deep audit and detection

    Static and behavioral scans, comparison of core/plugins/themes, review of logs, search for obfuscated code.

  3. 3

    Cleaning and restoration

    Removal of injections, shell scripts, pharm/SEO spam, fixing .htaccess, cron, users, keys and secrets.

  4. 4

    Hardening and updates

    Updates of CMS/plugins, password/salt rotation, limiting rights, 2FA, blocking execution in /uploads, WAF/CDN rules.

  5. 5

    De-indexing in blacklists

    Submission of reconsideration to Google Search Console and other vendors (if applicable), while warnings disappear.

  6. 6

    Report and recommendations

    Comprehensive report: root causes, found indicators of compromise (IoC), actions taken and prevention plan.

What vulnerabilities do attackers use?

The most common weaknesses fall into OWASP Top 10: broken access control, cryptographic weaknesses, injections (SQL/NoSQL/OS), insecure design, incorrect configurations, vulnerable and outdated components, weaknesses in identification/authentication, software integrity, logging/monitoring and SSRF.

  • Outdated CMS and plugins/extensions, which have known vulnerabilities.
  • Weak/repeatedly used passwords, lack of 2FA and gaps in sessions.
  • Unsafe file uploads and executable code in public directories.
  • Incorrect permissions and server configurations.
  • Injections through uncleaned input data (forms, parameters, webhooks).
  • Malicious libraries/themes from untrusted sources.
  • Compromised admin accounts/access via FTP/SSH/DB.
  • Third-party (scripts, ads) with a breach.

What you get

Clean and secure website

Removed malware/code, restored configurations and rights, updated components.

Restored reputation

Submission of reconsideration and warnings disappeared in browsers/search engines after confirmation from Google.

Report + prevention

IoC lists, password/2FA policies, monitoring and hardening plan.

Packages and prices

Quick start

Small websites, light infection

  • Audit + cleaning (up to 6 hours)
  • Updates & key rotation
  • Submission of reconsideration in GSC
  • 7 days monitoring

Business

Most CMS/e-commerce

  • Deep audit + full cleaning (up to 12 hours)
  • WAF/CDN rules + hardening
  • GSC reconsideration and tracking
  • 14 days monitoring and report

Pro

Complex/multi-site installations

  • Incident response team
  • Code/plugin correction
  • SIEM/log centralization integration
  • Monthly subscription for protection

*Prices are indicative without VAT. After the initial audit, we provide an exact quote.

After cleaning – how we protect you further

Monitoring and alerts

Continuous scans for changes in files, behavior and anomalies, monitoring of 404/5xx, suspicious POST requests and inputs.

Policies and compliance

Policies for passwords and key rotation, 2FA, principle of least privileges, incident response and backups.

*Note: not a recommendation. In case of data breach, you may have regulatory obligations (e.g. GDPR notification).